SPS Commerce

View documents that went from your System of Record in your Fulfillment account

System Documents

Below are the key EDI documents every business should understand and utilize in order to maintain smooth, automated transactions.

Key Documents in Fulfillment

Learn about new functionality in Fulfillment

Fulfillment Data Entry Enhancement

An introduction to MAX Chat, what it can do, and what is coming soon!

Introducing MAX Chat

Nicholas Guttormson

Aaron Irvine

Articles Related to the Fulfillment Product

Fulfillment

The Dashboard Tab and Insight Tiles

Learn how to perform custom searches in the Transactions tab.

Searching for Documents in Fulfillment

Viewing Search Results in Fulfillment

Actioning on Documents in Fulfillment

Learn how to set default values that will be the same each time you create a new document.

Auto Sourcing Basics

Stay in the know about Fulfillment events that need your attention.

Email Notifications

Personalize your Dashboard by customizing Insights

How do I customize my Dashboard?

What do the Status Icons mean?

Where can I find my Templates?

Training Center is a free library of training content that is accessible 24/7

Accessing Training Center

Mandy Cox

Kathleen Olson

How Do I Get Started?

Learn how to combine Orders by creating a Consolidated Advance Ship Notice

Shipment with Multiple Orders

Add and Organize Your Orders to Make the Most of Your Fulfillment Tools

Add an Order to Your Fulfillment Account

Learn how to use the Create and Send feature of Fulfillment to instantly send documents.

Create and Send

Learn how to configure documents to automatically send on your behalf via Fulfillment

Fulfillment - Auto Send

Learn how to automatically create ID numbers using Document ID Generator in Auto Sourcing.

Utilize the Document ID Generator

Quick Send the Purchase Order Acknowledgement (855 or ORDRSP) to save time within Fulfillment

Quick Send Acknowledgement

Creating a template can speed up how you complete documents that do not begin with an Order.

How to Create a Template

How to utilize the document tagging feature!

What is Document Tagging?

Learn how to complete your shipment workflow all within Fulfillment

Using Carrier Service

How to create an Inventory Advice in Fulfillment

Inventory Advice

Create and send inventory files via spreadsheet upload

Inventory Service

How to accept, reject, and work with changes from your Trading Partner

Working with Purchase Order Changes

Learn how to use your own shipping labels on the ASN instead of Fulfillment-generated labels.

Using Your Own Label Numbers

How to view Labels, Packing Slips, and Pick Lists

How do I view Shipping Documents?

Learn how to create documents using two different methods.

How To Create Documents

How to create high volumes of documents at once using batch processing.

Creating Multiple Documents at Once

How to combine Purchase Orders on one return document

Creating One Return Document with Multiple Purchase Orders

Performing actions on multiple documents at once using your Transactions Tab

How to perform a Mass Action

How do I change my name in Fulfillment?

A one-click bridge from your document in Fulfillment to view its Delivery Details in Monitor

Delivery Details

Learn how to use dynamic defaults to make your data entry more efficient in Auto Sourcing

Adding Auto Sourcing Rules

Create a custom Insight tile based on search criteria.

Create Custom Insight Tiles

Archived Documents

Steps to setting Full View as the default in Fulfillment data entry

Change Short View and Full View Default Preferences

How To Articles

Getting Started with our Item Sourcing tool in Fulfillment

Fulfillment Item List: Getting Started

Importing Items to your Fulfillment Item List

Fulfillment Item List: Importing Items

Add, Edit, or Remove items in your existing Item List

Fulfillment Item List: Managing Your Items

Learn how to add items to Auto Sourcing and then use those items when you create documents

Fulfillment Item List: Using Items with Auto Sourcing

Fulfillment Items

Single, Multiple, or Variety Item Per Pack

Are you missing a document after you've already searched for it in Fulfillment?

My Document is Still Missing!

How to resolve the First Container ID error on the Advance Ship Notice.

First (or only) Container ID is mandatory error message

What to do if you encounter the Unable To Determine Partnerships error message

Unable To Determine Partnerships

What does the Missing Manufacturing ID/Vendor Number error within Fulfillment mean?

Missing Manufacturing ID/Vendor Number

Learn where to find your completed and in-progress documents

Where is my document?

Reading Error notifications from the SPS Commerce system and your Trading Partner

Why does my document have an Error?

Why didn't my document send?

Steps to take to resolve PO Changes that can't be accepted

Why Can't I Accept My Purchase Order Change?

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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