SPS Commerce

MAX is SPS Commerce's AI Agent, built directly into the platform and built on the world's most powerful network. MAX can spot dynamic patterns, guide you through each step of your workflows for each of your customers, and help you proactively solve errors before they become chargebacks.

With the introduction of MAX, the full power of the SPS Commerce Network of supply chain knowledge and expertise is available to you directly in the flow of your work in Fulfillment and Fulfillment Monitor.

MAX will be available to all SPS Customers to use in the coming months. 

MAX is available in the Fulfillment and Fulfillment Monitor tools.

SPS Commerce is committed to the security of your data and the responsible use of AI. For more information, see our <a href="https://www.spscommerce.com/corporate-responsibility/ai-responsibility/" rel="nofollow noopener noreferrer" target="_blank">AI Principles</a> and the <a href="https://trust.spscommerce.com/" rel="nofollow noopener noreferrer" target="_blank">SPS Trust Center</a>.

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Curious about what kind of answers MAX can provide? Try these prompts to get started!

​Which retailer is my highest compliance risk right now?

Show me anything that could delay payment this week. 

Why haven't I been paid on my 5 shipments?

What workflows have the highest error rate?

Show me repeat errors that suggest mapping issues. 

What can we add to auto sourcing to help automate each document?

When you're working with MAX, it begins it's work with where you are. That means that if you're looking at an Order, MAX will start with examining that document first before moving on to your other documents. 

Let us know how MAX is doing! By selecting either the thumbs up or thumbs down options at the end of each of MAX's responses, you can let us know where MAX is performing well or needs more work. 

Contact our Customer Support Team if you need further assistance.

Email: <a href="mailto:support@spscommerce.com" rel="nofollow noopener noreferrer" target="_blank">support@spscommerce.com</a>

In-Product Chat: <a href="https://commerce.spscommerce.com/?_gl=1*zu3vjv*_gcl_au*MzU4MzE2NzM2LjE3NjQ2MDQ0MTM.*_ga*MTk4MDQwOTg1MC4xNzYyNDQ5OTgy*_ga_3NWDBMR5S9*czE3NjgyNDE0MTkkbzQ0MSRnMSR0MTc2ODI0MjM5MSRqNTckbDAkaDQ5MzgyNzU0MA.." rel="nofollow noopener noreferrer" target="_blank">Log into Fulfillment</a>

An introduction to MAX, what it can do, and what is coming soon!

Introducing MAX

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

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Introducing MAX

What is MAX?

Where can you find MAX

How is my data being used with MAX?

What can MAX do?

Compliance & Risk

Daily Operations

Cashflow

Automation

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