This article covers how to use the Fulfillment product to create and enter information into a Shipment document.
Shipments in Fulfillment
After you have confirmed the details of the Order with a Purchase Order Acknowledgement, your next step is to pick, pack, and send your items to your customer.
What is a Shipment Document?
What is a Shipment Document?
The Shipments, also called an ASN (or Advanced Shipment Notice) is often the key document in your Order Cycle, and often the most complex as well. Sending this document allows your customer to plan their space more efficiently and, through shipping labels, allows for a more streamlined receiving process.
The Shipment allows you to confirm:
What items are in the shipment
How those items are packed
When the shipment is arriving
What carrier the shipment will arrive through
While many requirements are the same for each of your customer, they will often require details and information in different places, or require specific information that other customers of yours do not.
Timing requirements will vary from retailer to retailer, but most require 24-48 hours before the shipment arrives. Best practice is to send the Shipment document withing 20 minutes of the shipment leaving your location. This allows you to make sure that the information is correct and that the document is in your customer's systems before it physically arrives.
Creating a Shipment in Fulfillment
To create your Shipment, click New under the Shipment in your Order workflow.
Autofill is your default option, and is the option that SPS recommends for most customers. This option creates a Shipment and packs your items into Single Packs for you.
Select Create New on the bottom right to create your Shipment.
Entering Information Into Your Shipment
Now that your Shipment is created. You can review your Shipment and fill in any missing details.
Your Shipment will initially show only the information that is missing from your new document. You can enter the missing information and select the send button to
To see all of the information on your Shipment, select SHORT in the upper left to switch to FULL view.
FULL, or Full Form Entry will allow you to see all of the data that was entered for you, and make any adjustments.
Filling out your Shipment
Curious about what kind of answers MAX can provide? Try these prompts to get started!
All fields highlighted with a red asterisk * are required to be entered before you can send your Shipment.
To review or add pack information to your Shipment. Select the Order tab.
On the Order tab, locate the Pack Info section. For many of your customers, you will have an option to select from Pack (or Carton) and Tare (Pallet). This selection determines how your customer should expect to receive your shipment.
Some of your customers will have an additional level of information requiring both pack and tare information to be sent.
Other customers may require Inner and Outer Pack information in addition to item details.
Next you will need to select a pack type. Single and Multiple are the most common types, with Variety being an additional option you may see.
Check this article for more detailed information on each pack type.
Adding New Line Items to a Pack
To add a new line item to a pack or carton, select the Add a Line Item button.
Next, select the item (or items) that you want to add to your Pack. Then select continue.
Select Qty per Carton and type the number you want to add as the quantity per carton (the number you enter can't be more than the Shipped Quantity).
If you want to add more Packs, select the '+' in the upper right directly under Pack Info.
Selecting the left or right arrows (circled with green) will take you to the first or and last pack. Selecting the smaller arrows (circled in blue) will take you to the next pack.
Sending Your Shipment From Fulfillment
To send your completed Shipment. First made sure that you click on the the check for errors
button, or that you have enabled Continuous Check for Errors (recommended)
Continuous Check for Errors
Want to see which fields you need to complete without ever needing to click the Check for Errors
button? Set your preference to continually check for errors when you create new documents!
Create a document you need to send to a Trading Partner.
Click the gear
icon.Select Continuous Check for Errors.
Any field that is required and not completed will be highlighted in red.
Any new document you create will now highlight errors immediately. When you fix an error, the red border will disappear, showing that the field is complete.
Once you have confirmed that there are no errors, you can select the send icon to send your Shipment to your customer.
Need Help?
Contact our Customer Support Team if you need further assistance.
Email: support@spscommerce.com
In-Product Chat: Log into Fulfillment















