SPS Commerce

Who do I contact for payment and how can I get paid faster?

How do I get paid?

Making manual changes in your Commerce Platform login account

How can I change my password or email login?

Downloading a new Browser to access Commerce Platform

Internet Explorer 11 Deprecation

Using SCAC Codes with retailer Shipping documents.

What is the SCAC Code?

Sometimes you may see a document type on your workflow that you don't regularly send

Why is this document on my workflow if I don't send it?

Why is my document still In Transit or Pending Partner Receipt?

Working with document statuses in Transactions Tab

How do I know if my document sent correctly?

When I created my document is says it's "Undefined." What does this mean?

Why is my document "Undefined?"

Getting a "System Problem" or error message when viewing documents

I can't view my shipping labels because of an error message! What's wrong?

Mandy Cox

Debra Noonan

Patrick Leininger

Our most frequently-asked questions and their answers

Frequently Asked Questions

How can I see a list of documents I've sent or saved?

Where can I see documents like "Sent" and "Drafts?"

Learn how our system helps you catch errors before they happen

I get an error when I try to send my document. What's wrong?

Can I take this document back after I sent it?

How do I Add Shipping Charges to an Invoice in Fulfillment?

Learn why orders remain open on your dashboard, how to resolve duplicate documents, and how to search for documents efficiently in Fulfillment.

Managing the Fulfillment Dashboard: Open Orders, Duplicate Documents, and Document Search

Find the cause of an invoice error and the steps to fix it, whether the problem is in SPS Commerce or in your customer's system.

Troubleshooting and Resolving Invoice Errors in Fulfillment

Explore ways to find the cause of Shipment errors and the steps to fix them in Fulfillment.

Troubleshooting and Resolving Shipment Errors in Fulfillment

Aaron Irvine

Fulfillment

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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