SPS Commerce

Workflows and return document are set based on requirements and specifications from your Trading Partner. If a document that you don’t send appears in a Workflow for a Trading Partner SPS Commerce is unable to remove it unless your Trading Partner provides confirmation.

If your Trading Partner has formally noted that you don't need to send that document type now, or in the future, please contact SPS Commerce Customer Support using <a href="https://commerce.spscommerce.com/fulfillment/support" rel="nofollow noopener noreferrer" target="_blank">Messenger</a> or phone at (888) 739-3232, Option 1, Option 1.

Want to learn more?  Try our <a href="https://trainingcenter.spscommerce.com/" rel="nofollow noopener noreferrer" target="_blank">Training Center! </a>

Need to contact Customer Support?  Try <a href="https://commerce.spscommerce.com/fulfillment/support" rel="nofollow noopener noreferrer" target="_blank">Messenger!</a>

Sometimes you may see a document type on your workflow that you don't regularly send

Why is this document on my workflow if I don't send it?

Find answers and get help from Intercom Support and Community Experts

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