The Notifications tab will help tailor emails to work best for you and your organization. The increased customizability allows you to control who receives Notification emails based on Trading Partners and document status. You can adjust the grouping and frequency so that Notifications are effective for your needs. Create custom Notifications based on type and Trading Partner.

Please note that responding to these email alerts will send an email to our Customer Support Team.

To Create notifications, follow the steps listed below: 

  1. Click on the Preferences tab, then Notifications.
     

  2. Click Add Notification.

  3. Select the Notification Type to determine for which events you will receive a Notification:

    1. New Document – A new document has entered your system (Order, Change, Text Message, etc.)

    2. Auto Send – If Auto Send Acknowledgement is activated, any documents with errors or warnings.

    3. Erred Document – Documents leaving that do not successfully leave SPS (including System Automation documents).

    4. Rejected Document – A document that you sent was rejected by your Trading Partner.


  4. Select the Trading Partners for which you would like to be Notified.

    1. All – Notifications will include All Trading Partners that you are currently set up with.

      • Trading Partners that you add to your setup in the future will be included in this Notification.

    2. Include – Notification will include Trading Partners that you select from this list.

      • Trading Partners that you may add to your setup in the future will not be included in this Notification.

    3. Exclude – Notification will include all Trading Partners minus those selected in this list.

      • Trading Partners that you add to your setup in the future will be included in this Notification.


  5. Select the Grouping & Frequency for the Notifications:

    1. One Per Document – You will receive an email for each document that meets your requirements. The time frame is not applicable.

      • Example: If 25 Target Orders enter your system, you will receive 25 emails.

    2. One Per Trading Partner – Each Notification email will contain information relevant to a single Trading Partner within a selected time frame (15 min, 1 hour, 4 hours).

      • Example: If you selected the frequency of 1 hour and receive 15 Target Orders and 10 Walmart orders in 30 minutes, you will receive two emails.

    3. Aggregate All Documents and Partners – Each Notification email will contain information for all documents and Trading Partners within a selected time frame (15 min, 1 hour, 4 hours).

      • Example: If you selected the frequency of 1 hour and receive 15 Target Orders and 10 Walmart orders in 30 minutes, you will receive one email.


6. Select who will receive the notification. All users in your organization will be displayed as recipient options.

  • You can select multiple people. Users can be added or removed once the notification has been created.

  • If you want to add a user who is not in the dropdown, all you need to do is invite that user to your organization; they do not have to have access to Fulfillment to receive notifications.

If you do not know how to invite a user to your organization, click here for instructions. The user does NOT need Fulfillment permissions to receive notifications. Adding Fulfilment permissions will result in a monthly user seat charge.

View it all together:

Need more help? Try our Training Center!

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