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Why is my document "Undefined?"
Why is my document "Undefined?"

When I created my document is says it's "Undefined." What does this mean?

M
Written by Mandy Cox
Updated over a week ago

Every document that is received or sent through Fulfillment requires a Document ID. For most documents, this number is assigned automatically, however there may be situations in which you need to assign a Document ID. This is most typically seen on the Invoice. 

When filling out an Invoice, you may see the Invoice Number field. This is the field that will allow you to set the Document ID. If you save an Invoice before entering the Invoice Number, the Invoice will show as Undefined until an Invoice Number is entered. 

Please note that you may also need to enter the Document ID for other documents you create within Fulfillment depending on your Trading Partner requirements. 

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