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Create and Send

Learn how to use the Create and Send feature of Fulfillment to instantly send documents with no manual entry.

Nicholas Guttormson avatar
Written by Nicholas Guttormson
Updated this week

In this article, we will walk through how to set up and use the Create and Send feature in Fulfillment.

What is Create and Send?

Create and Send simplifies your document creation, allowing you to generate and send return documents without manual data entry. This feature requires a one-time setup in Settings for each trading partner and document type. Continue reading to learn more!

Why would I use Create and Send?

Do you have to create several return documents for your trading partner for each order that have the same information over and over again? If the required details for these return documents are predictable, Create and Send can help streamline the process and improve your efficiency.

How do I setup and use Create and Send?

Use Auto Sourcing to prefill required fields with information that stays the same each time you send a document. This setup ensures that commonly used data is automatically populated.

๐Ÿ’ก Check out the article on Auto Sourcing to learn how to complete this step. Auto Sourcing can be used to make document creation more efficient for more than just the Create and Send feature.

Once all required fields for your document are set to Auto Source into new documents, instead of choosing Auto Fill or User Entry in document creation, choose Create and Send Document and watch your efficiency increase.

An alert will appear while your document processes in the background.

โš ๏ธ If the document is unable to be automatically sent with the information provided in Auto Sourcing, a draft of the document will still be created and saved, so you can quickly complete the missing information and send.


More Information

  • Learn more about Auto Sourcing Basics.

  • Basic Auto Sourcing is static and cannot be flexible, e.g. storing multiple Charges. For more dynamic Auto Sourcing, check out our Auto Sourcing Rules article.

  • Gain even more efficiency with Order Acknowledgements and Dropship Invoices by toggling on Auto Send.

  • Check out the Fulfillment Collection to see all Fulfillment articles.

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